How to Place an Order
Placing an order with Capital Candy is very easy and versatile. There are five different ways to place your order with us. This allows you to do the ordering on your schedule. We ask that all orders for next day delivery are placed by 3pm. Our minimum for delivery is $250.00. Here are the five different ways to order with Capital Candy:
Web Console
If you already have an account, visit the Web Console Login. If you are interested in setting up a Web Console account, please submit your request here: salesREMOVETHISBEFORESENDING@capitalcandy.com.
Cipher Lab
Cipher Labs are similar to telxons. They are an electronic hand held device used to place orders and transmit via the telephone line.
Professional Sales Consultants
Capital Candy employs nineteen full time sales representatives to cover all of Vermont, New Hampshire, Southern Maine, Upstate New York, and Northwestern Massachusetts. Our highly motivated sales force works closely with our customers to ensure that their needs are met.
In-House Customer Service Representatives can be reached Monday through Friday from 8-5 and on Sundays from 2-3 at 1-800-639-2224. To place an order with an in house representative, please have your customer number and item numbers ready.
Our office is staffed with friendly In-house customer service representatives.
- Lynn Richards at ext. 228, handles all of our cigarette bookings.
- Maureen Doyle at ext 274
- Michelle Benedini at ext 273
- Nicole Burnet is at ext. 227
- Kathy Gilbert is at ext. 244. She will assist you with your credits.
Faxing 1-802-476-6929
Faxing is still an easy way to send an order. After faxing, please call any one in customer service to confirm.